At Tuffbladder, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information  

We collect personal information from you when you:

• Visit our website or social media pages
• Contact us via phone, email, or online form
• Register for our newsletter or updates
• Enter into a contract with us for the purchase of a home or land
• Provide information to us in person, over the phone, or by email
•  

The types of personal information we collect may include:

• Your name and contact details (address, phone number, email)
• Your preferences and interests
• Your financial information (for credit checks and payment processing)
• Your identification documents (driver’s license, passport)   

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide you with information about our homes, land, and services
• To respond to your inquiries and requests
• To process your applications and contracts
• To provide you with marketing materials and updates
• To improve our services and customer experience

3. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and agents
• Our related entities and partners
• Third-party service providers (such as banks, credit reporting agencies, and marketing agencies)
• Government agencies and regulatory bodies (as required by law)  

4. Protection of Personal Information

We take reasonable steps to protect your personal information from:

• Unauthorized access, disclosure, or use
• Loss, theft, or destruction
• Corruption or misuse

We use various security measures, including:

• Firewalls and encryption
• Secure servers and data storage
• Access controls and authentication  

5. Access and Correction

You have the right to access and correct your personal information. If you would like to:

• Request access to your personal information
• Correct or update your personal information
• Opt-out of receiving marketing materials

Please contact us using the details below.

6. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond to you within a reasonable timeframe.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy please contact us:

Email: info@tuffbladder.co.za

Phone: 087 860 9763

Mail:

Building Nr 2

The Design Quarter Office Park

128 Leslie Road

Johannesburg

2192

By using our website or providing us with your personal information, you consent to our collection, use, disclosure, and protection of your personal information in accordance with this Privacy Policy.

Last updated: 03 February 2025